East Valley Dial-a-Ride

Service area for East Valley Dial-a-Ride

Reservations: (480) 633-0101

TTY Phone Service: (480) 981-1969*

*(Call this number only if you are using a text telephone machine.)
Dial-a-Ride service is available through East Valley Dial-a-Ride for persons with disabilities or senior citizens aged 65 or over.

Fares

Cash and East Valley Dial-a-Ride tickets accepted. Valley Metro bus fares are not accepted for fares by East Valley Dial-a-Ride.

• First Zone $ 1.00
• Each Additional Zone .50
• 0-5 years (with adult) Free
• ADA Passengers 2.00
• EVDAR Ticket Book** 20.00

**Instead of using cash, our customers may purchase 50-cent EVDAR tickets in groups of forty for $20 a book.

Reduce Your Wait Time; Make a Reservation

ADA trip requests will not be denied. (Note: Since ADA-eligible passengers may book non-ADA trips, please tell the Customer Service Agent whether you want an ADA trip or a non-ADA trip when making a reservation.) East Valley Dial-a-Ride will make every effort to accommodate the times you request; however, alternate times may be offered. EVDAR is allowed to negotiate the times of your trip by one hour. For example, if you would like to be picked up at 10 a.m. and that time is not available, another pick-up time may be offered to you as early as 9 a.m. or as late as 11 a.m.

Same-day non-ADA service is available in most areas. Please note: It may be difficult to meet your schedule during peak times. EVDAR allows non-ADA passengers the ability to make advanced reservations for a trip one, two or even three days in advance. Pick-up times may be negotiated during peak hours, so make your reservations early. (Transfer reservations for non-ADA trips into Phoenix can only be accepted seven days in advance.)
All reservations must be made by 7:30 p.m. the day before you travel.

ADA Service Hours

• Chandler
  4 a.m. until midnight 7 days a week
• Gilbert and Mesa
  4 a.m. until midnight Monday-Saturday
• Tempe/Scottsdale
  7 days a week 3 a.m.-2 a.m.

NOTE: There is limited ADA service on Sunday and holidays in Gilbert and Mesa.

Non-ADA Service Hours

• Chandler/Gilbert/Mesa*
  7 days a week 7 a.m.-7 p.m.
• Tempe/Scottsdale
  7 days a week 4 a.m.-1 a.m.

*Mesa residents may only book Non-ADA trips on Sunday/Holidays.

Call Hours

To reserve a trip for a future date (up to 14 days in advance for an ADA trip or up to three days in advance for a non-ADA trip), call from 6 a.m. to 7:30 p.m. everyday. To book a trip for the same day, call during your city's non-ADA service hours.

Transportation Alternatives

East Valley RideChoice
Offers senior citizens and individuals with disabilities five options for non-emergency transportation services, including fixed route bus fare discounts, Maricopa County Special Transportation Services, coupons for cabs, mileage reimbursement, and East Valley Dial-a-Ride.

The cities of Chandler, Gilbert, Mesa, Scottsdale and Tempe offer alternative transportation options for seniors (65 and older) and adults with disabilities. For , Gilbert, Mesa, and Tempe residents, Please contact East Valley Ride Choice at (480) 962-7433(RIDE). Scottsdale residents can contact Cab Connection at (480) 312-8747(TRIP). If you would like to learn how to use Valley Metro fixed-route service, please contact Gary Bretz at (480) 287-5985.

Maricopa County Special Transportation Services (STS)
Provides door-to-door services to seniors, disabled and low-income individuals. STS also delivers noon meals to homebound individuals.

Transfer Policy

Transfers To Local Bus Service
Passengers transferring from Dial-a-Ride to local fixed route bus service are not required to pay an additional fare. Upon request, Dial-a-Ride Operators shall provide a Valley Metro fixed route All Day Pass to Dial-a-Ride passengers in order to complete the Dial-a-Ride passenger's trip using fixed route bus service.

Transfers From Local Bus Service
Passengers transferring to Dial-a-Ride from Valley Metro fixed route will receive a discount. Operators shall accept a valid Valley Metro fare for a
Dial-a-Ride fare discount of (50 cents). This
applies to ADA and Non-ADA trips.