Providing Public Transportation
Alternatives for the Greater
Phoenix Metro Area

Reduced Fare Program

Local Reduced Fares

Reduced fares on local bus routes and light rail are available to youth ages 6-18, seniors age 65 and older, persons with a disability and Medicare cardholders. Passengers must have valid proof of eligibility to use reduced fares.

Proof of Eligibility

  • Persons with a disability: Valley Metro Reduced Fare ID card
  • Seniors age 65 and older: Valley Metro Reduced Fare ID card, Driver’s License or State ID card
  • Youth ages 6-18: Valley Metro Reduced Fare ID card, Driver’s License, State ID card or high school Student ID with photo and current school year
  • Medicare cardholder: Upon request, proof of identity must be shown

How to Obtain a Valley Metro Reduced Fare ID

Effective April 1, 2012, guidelines were changed for the Valley Metro Reduced Fare ID program to ensure only those individuals that meet the reduced fare eligibility criteria receive reduced fare ID cards. In addition, application processing guidelines have changed and the cost of a Valley Metro photo ID has increased to $5. For more details about these changes, download the Reduced Fare Photo ID Program Changes document.

Reduced Fare ID Application

The following applies to anyone with a disability applying for a Reduced Fare ID Card

  • Application must be mailed to Valley Metro with supporting documentation.
  • Approved applicants will be sent an eligibility letter.
  • Eligibility letter must be presented at a photo ID site to obtain a photo ID card.
Download English Instructions PDF
Download English Application PDF
Download Spanish Instructions PDF
Download Spanish Application PDF

Photo ID Program

Customers will need to submit a new application for a new or replacement ID. The card now costs $5. Youth, Seniors and Medicare cardholders can obtain a same-day ID at a photo ID site. Persons with disabilities must mail their applications to: Valley Metro Mobility Center, 4600 E. Washington, Ste. 101, Phoenix, AZ 85034.

Photo ID Outlets

Valley Metro Reduced-Fare Identification Cards are issued at the following photo-site locations. Please call the location in advance to verify hours of operations, payment options and to ensure the site can process photo ID requests prior to visiting any of these sites.
CityOutlet Name Address Phone Number
Phoenix Valley Metro Mobility Center  4600 E. Washington, Suite 101 (602) 716-2100
Tempe Tempe Transit Store Tempe Transportation Center
200 E. Fifth St. (northwest corner of Fifth Street and Forest Avenue)
(480) 858-2350

ADA Platinum Pass Program

One of the benefits to customers that participate in the new certification process is the opportunity to get a free ADA Platinum Pass for use on all local bus and light rail vehicles. This is offered to ADA eligible customers only. There is no cost to the recipient and the pass is valid for 3 years.

Your city of residence must participate in this program in order for you to take advantage of the ADA Platinum pass. Although the pass is good for three years, your city of residence must be verified annually.

To find out if the city you live in is participating in this program, please consult with a Valley Metro staff member by calling (602) 716-2100, option 1.

Homeless Service Provider Program

The City of Phoenix’s Homeless Service Provider Program is for approved 501(c)3 non-profit organizations, schools or government agencies serving individuals who are “Homeless” as defined in Title 42, Chapter 119, Subchapter I, Section 11302 of the United States Code. Qualified organizations may purchase Full Local fare All-Day, 7-Day, 15-Day and 31-Day passes at half price for their clients. Click here to learn more.

Fare Enforcement

No person shall ride any transit vehicle without payment of the applicable fare. Violators will be subject to a sanction of not less than $50, but not more than $500, plus surcharges, costs and fees as set by law in some cities. If you receive a citation, you can bring your proof of eligibility to the hearing. For more information, call (602) 253-5000, 8 a.m. to 5 p.m., Monday through Friday.