Providing Public Transportation
Alternatives for the Greater
Phoenix Metro Area

ADA Paratransit Service Areas

Where Is ADA Paratransit Service Provided?

ADA Paratransit is provided, at a minimum, in all areas that are within 3/4 of a mile of local fixed-route bus routes or light rail stations. Some cities in the East Valley also provide ADA Paratransit service to all parts of their city. Phoenix provides ADA paratransit service to all areas of the city south of Jomax Road.

Local ADA Paratransit Service Areas

The map below shows each of the Dial-a-Ride service areas. It also shows the parts of each Dial-a-Ride service area where ADA Paratransit service is provided.

Image of regional map - Click for larger image - Text descriptions of local areas are provided below

Click map for larger image

Local ADA Paratransit is provided in each Dial-a-Ride area as follows:

East Valley Dial-a-Ride

Local ADA Paratransit is provided to parts of Scottsdale and Tempe that are within 3/4 of a mile of bus routes or rail stations. ADA Paratransit service is provided city-wide or town-wide in Chandler, Gilbert and Mesa. Eligible riders can travel between any origin and destination within these parts of the East Valley Dial-a- Ride area.

Phoenix Dial-a-Ride

Local ADA Paratransit is provided by Phoenix Dial-a-Ride to all parts of the city of Phoenix south of Jomax Road. Local ADA

Paratransit is also provided by Phoenix Dial-a-Ride to those portions of Avondale, Goodyear, Litchfield Park, Paradise Valley and Tolleson that are within 3/4 of a mile of bus routes or rail stations.

Image of a Dial-a-Ride driver assisting a passenger out of a van

Glendale Dial-a-Ride

Local ADA Paratransit is provided by Glendale Dial-a-Ride to parts of Glendale that are within 3/4 of a mile of bus routes or rail stations.

Peoria Dial-a-Ride

Local ADA Paratransit is provided by Peoria Dial-a-Ride to parts of Peoria that are within 3/4 of a mile of bus routes or rail stations.

Northwest Valley Dial-a-Ride

Local ADA Paratransit is provided by Northwest Valley Dial-a-Ride to those portions of the Northwest Valley that are within 3/4 of a mile of bus routes or rail stations. Northwest Valley Dial-a-Ride also serves areas of these communities which are beyond the Valley Metro ADA paratransit service area. Local non-ADA service is provided under different policies and procedures which are determined locally by each community. For more information on local non-ADA Dial-a-Ride services provided in the Northwest Valley, call Valley Metro at (602) 716-2100.

Regional ADA Paratransit Service

Regional ADA Paratransit service is provided for trips that cross the boundaries from one Dial-a-Ride area to another. A rider’s trip may begin anywhere within his/her community’s locally designated ADA service area, but his/her destination must be within the federally mandated ADA service area. For example, eligible riders from Phoenix can make a regional ADA Paratransit trip that begins anywhere in Phoenix south of Jomax Road to anywhere in the East Valley that is within 3/4 of a mile of fixed bus routes or rail stations.

The table below summarizes origins and destinations that are eligible for regional ADA Paratransit service, by city of origin. To be sure that the areas where you want to travel are served, call the regional ADA Paratransit service provider at (602) 716-2200.



Origin City     


Regional ADA Paratransit Origins
Regional ADA
Paratransit Destinations
Avondale Within 3/4 mile of bus routes or rail stations Within 3/4 mile
of bus routes or
rail stations
Chandler City-wide
El Mirage Within 3/4 mile of bus routes or rail stations
Gilbert Town-wide
Goodyear Within 3/4 mile of bus routes or rail stations
Glendale Within 3/4 mile of bus routes or rail stations
Mesa City-wide
Litchfield Park Within 3/4 mile of bus routes or rail stations
Paradise Valley Within 3/4 mile of bus routes or rail stations
Peoria Within 3/4 mile of bus routes or rail stations
Phoenix All parts of Phoenix south of Jomax Road
Scottsdale Within 3/4 mile of bus routes or rail stations
Tempe Within 3/4 mile of bus routes or rail stations
Tolleson Within 3/4 mile of bus routes or rail stations
Youngtown Within 3/4 mile of bus routes or rail stations
Unincorporated
County Areas*
County-wide

* Includes Sun City and Sun City West