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RIDER ALERTS




New Fareboxes are Here!

Click here to vew the new farebox features and operating instructions

Valley Metro, Phoenix Public Transit and Tempe Transit have purchased new fareboxes, which are being installed on all buses.

Using the New Farebox

Fares

  • The new farebox takes passes in usable condition; if your pass does not work, please call Valley Metro customer service to let us know.
  • Bus Card Plus holders: If your Bus Card Plus card is not working, contact your company representative to obtain a new pass.
  • The new farebox does not take tickets or tokens; ask driver where to deposit these fares.
  • To speed boarding, be ready with exact change and please unfold bills before getting on the bus.
  • If you need to transfer, ask your operator for a transfer slip as you
    normally would.
  • The new farebox accepts exact change in $1 and $2 bills and all forms of U.S. coins (except 50 cent pieces) in good condition.

The Farebox

  • Wait until the green light is on before inserting your pass.
  • Slide your pass through the designated slot.

View and print new farebox flyer