Who can drive in the HOV lanes?
High Occupancy Vehicle (HOV) lanes are open only to vehicles with more than one occupant during certain times. The morning restricted hours are from 6 am to 9 am, and in the evening the restricted hours are from 3 pm to 7 pm. Highway Patrol vehicles will pull over and fine drivers who use the HOV lane without a passenger. ADOT allows motorcycles to use the lane for safety purposes, and specially marked Hybriad vehicles may also use the lanes during restricted hours.
HOV lanes are available on the I-10, I-17, SR-51, SR-60, and segments of the 101 Loop. Use caution when moving past slower traffic on the right; other carpools are trying to merge into the HOV lane.
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I drop someone off on my way to work - am I a carpooler?
The rule of thumb is: If at least two driving-age individuals travel in the same general direction at least half the total trip distance, it’s a carpool. Scenario #1: Husband shares the commute by dropping off his wife at her employer 20 miles from their home. Husband then drives 5 additional miles to his employer. Both individuals should be considered a carpooler by their employers. Scenario #2: Husband drops his wife off at her employer 3 miles from their home and proceeds to drive 17 miles alone to his company. The wife’s employer should consider her a carpooler (she did not drive into work), but the husband’s employer should not (he drove a majority of the trip alone).
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Who supplies the van?
Valley Metro supplies 9 & 15 passenger bench seat and 8 & 14 individual seat vans. Billing, insurance, and maintenance are provided by Valley Metro via a contracted vendor.
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How is the van insured?
The van is insured with a $1,000,000 umbrella policy that covers collision and liability.
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Who maintains the vans?
Both scheduled and unscheduled maintenance costs are included in the monthly fare. The vans can be serviced at a variety of locations around the Valley. Some jobs can be done on site while employees are at work.
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What qualifications does a vanpool driver need to have?
Minimum age of 25, no more than 4 driving record points in the last 3 years, no DUI/DWI, at-fault accidents, or hit and run citations, a valid Arizona driver’s license and a good credit rating.
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What if the van needs extensive repairs?
Valley Metro makes loaner vans available so that rider service will not be interrupted.
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How long is the vanpool agreement?
Vanpool agreements automatically renew every 30 days. The group’s agreement can be terminated with written notification given 30 days in advance of the termination date. Individual riders are also required to give their group 30 days notices should they choose to leave the vanpool.
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What perks does the vanpool driver get?
The vanpool program provides the driver with a free commute plus up to 300 personal-use miles monthly, paying only for gasoline. Personal use miles over 300 are subject to a fee of $.25 per mile.
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What responsibilites does the vanpool driver have?
The driver maintains and fuels the van, keeps it clean, collects fares from the riders, pays the monthly bill and completes a monthly report. The vanpool driver must also be punctual and drive safely.
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What rules govern the vanpool?
Each vanpool makes their own rules regarding smoking, music, pick-up points, length of wait at pick-up points and other issues important to the group.
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What responsibilites do the vanpool passengers have?
Vanpool riders must be punctual with their arrival at agreed pick-up locations and with their monthly payments.
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What if I have a personal emergency and need to get home?
The Valley Metro Vanpool Program will reimburse two taxi rides home per year for vanpool riders who have unexpected emergencies.
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