Customer Support
Lost and Found
Valley Metro provides transit routes operated by several different operators. For your convenience, we’re providing you with the lost and found number for the individual operators of each route so you can save time by calling the correct lost and found location directly.
If you’ve lost an item, please contact the agency that operates the route from the list below. You must call in advance to arrange to pick up items.
METRO Light Rail
Call (602) 534-5053
The Lost and Found – City of Phoenix Public Transit Department handles all items found on METRO Light Rail. Found items are held at Central Station located at 300 North Central (Central Ave. and Van Buren Ave.) You can call them between 8:00am to 5:00pm Monday through Friday.
Veolia Phoenix operates RAPID I-10 East, I-17 West, SR-51, Express routes 581, 582, 590 and Local Routes 0, 1, 7, 8, 10, 12, 15, 16, 19, 27, 32, 35, 39, 44, 50, 52, 60, 70, 80, 90, 106, 122, 138, 154, 170, 186, Circulators DART, DASH, DEER RUN and SMART.
Call (602) 534-5053
The City of Phoenix Public Transit Department handles all items found on Veolia Phoenix routes. Found items are held at Central Station located at 300 North Central (Central Ave. and Van Buren Ave.) You can call them between 8:00am to 5:00pm Monday through Friday.
First Transit operates RAPID I-10 West, Express routes 560, 570 and Local Routes 3, 3A, 13, 17, 17A, 29, 29A, 41, 43, 51, 59, 67, 131 and Grand Avenue Limited.
Call (602) 534-5053
The City of Phoenix Public Transit Department handles all items found on First Transit routes. Found items are held at Central Station located at 300 North Central (Central Ave. and Van Buren Ave.) You can call them between 8:00am to 5:00pm Monday through Friday.
MV-Transportation operates the Circulator ALEX and City of Phoenix Dial-A-Ride.
Call (602) 534-5053
The City of Phoenix Public Transit Department handles all items found on MV-Transportation routes. Found items are held at Central Station located at 300 North Central (Central Ave. and Van Buren Ave.) You can call them between 8:00am to 5:00pm Monday through Friday.
Veolia Tempe operates Express Routes 510, 512, 520, 521 and Local Routes 56, 62, 65, 66, 72, 76, 77, 81, 108, and Circulator routes Earth, Mars, Jupiter, Mercury, Venus, Flash Back and Flash Forward.
Call (480) 858-7730
Found items are held at 2050 West Rio Salado Parkway, Tempe, AZ 85281. You can call them between 8:00am to 4:00pm Monday through Friday.
Veolia RPTA operates Express routes 511, 531, 532, 533, 535, 536, 540, 541, 542 and Local Routes 40,45, 61, 96, 104, 112, 120, 128, 136, 156, LINK and Circulator Mesa Downtown BUZZ
Call (480) 924-6653 Option 240
Found items are held at 3320 North Greenfield, Mesa, AZ 85215. You can call them between 8:00am to 5:00pm Monday through Friday.
The City of Glendale operates the Circulators GUS 1, GUS 2, GUS 3
Call (623) 930-3501
Found items are held at 6210 West Myrtle, Bldg S, Glendale, AZ 85301. You can call them between 8:00am to 5:00pm Monday through Friday.
Valu Trans operates Express routes 562, 571, 572, 573, 575, 576 and Connector Route 660
Call (602) 200-3636 ext. 1631
Found items are held at 4600 West Camelback Rd., Glendale, AZ 85301. You can call them between 8:00am to 5:00pm Monday through Friday.
AJO Transportation operates Connector Route 685
Call 1-800-242-9483
Found items are held at 1248 North 2nd Avenue, Bldg S, Ajo, AZ 85301. You can call them between 8:00am to 6:00pm Monday through Friday and Saturday between 8:00am and 5:00pm.
Veolia Phoenix operates the METRO Light Rail Phoenix Free Airport Shuttle (PFAS)
Call (602) 273-3333
Found items are held at the Phoenix International Airport, 3300 East Sky Harbor Blvd (½ block east of Terminal 2). You can call them between 8:00am to 5:00pm Monday through Friday and Saturday between 8:00am to 5:00pm .