Remember, exact fare is required. Drivers do not carry change.
Be ready to go at the scheduled pick-up time. The driver can only wait a few minutes without inconveniencing other passengers.
Allow plenty of time to get to and from your destination. Dial-a-Ride vehicles will probably stop to pick up and drop off other passengers on the way to your destination.
When possible, avoid traveling during peak weekday hours: 7-10 a.m. and 2-6 p.m. Also bear in mind that the first five working days of the month are the busiest travel days.
If you can’t make your trip, please call to cancel at least two hours before the scheduled pickup time. This will help the driver avoid making unnecessary stops.
Drivers are not allowed to enter a passenger’s residence for any reason.
Smoking, eating and drinking (except when drinks are in authorized containers) are not allowed in Dial-a-Ride vehicles.
Seat belts are required for all passengers riding in Dial-a-Ride vehicles. Please notify the driver if you require assistance with the seat belt.
Information on Dial-a-Ride schedules, fares and services is subject to change.