Paratransit Hearings

Public Hearings

Address:

Travis L. Williams Family Service Center, 4732 S. Central Ave., Phoenix, 85040

Residents of Maricopa County are encouraged to offer input on a proposal that would change the current process of determining eligibility for Americans with Disabilities Act (ADA) paratransit certification, which allows access to specific paratransit (Dial-a-Ride) services in the Valley.

The proposal recommends an in-person process for determining ADA paratransit eligibility, coupled with an ADA bus and rail pass, and lifetime certification for some custormers. An improved eligibility process will offer equity among applicants and ensure future levels of service offered to those who are truly in need of the transit service.

The proposed eligibility process would allow for more personalized and individual service through the assignment of a case manager for each application.

Contact Info:

Susan Tierney
602-262-7433