Providing Public Transportation
Alternatives for the Greater
Phoenix Metro Area

Service Animals on Valley Metro

imagePersons with disabilities who use service animals may board with the service animal regardless of fare category. Operators may ask any passenger if their animal is a service animal and/or if the animal assists them with their disability, but may not require certification or identification for service animals.

Passengers using service animals must keep their animals under control and the animal must not pose a threat to other passengers. Failure to do so may result in the passenger being requested to exit the bus.

If the animal is a pet, it must travel in a carrier.