Phoenix Dial-a-Ride

Provides service seven days a week for Phoenix and Paradise Valley residents who are certified paratransit eligible

Check your local bus service first!

Valley Metro fixed-route bus service is a great option for some Dial-a-Ride users. For information on routes and schedules as well as trip-planning assistance, call Valley Metro at (602) 253-5000, TTY at (602) 251-2039, or plan your bus trip now!

Visit the City of Phoenix Dial-a-Ride page at

Reservations: (602) 253-4000

Toll Free: 1-800-775-7295

TTY Phone Service: (602) 258-9980

(Call this number only if you are using a text telephone machine.)

ADA Service Hours

Monday–Friday 5 a.m.–10 p.m.

Saturdays, Sundays, and holidays* 5 a.m.–10 p.m.

New Year’s Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving, Day after Thanksgiving, Christmas Eve and Christmas Day.

Reservations Center (for ADA Service)

Seven days a week 8 a.m.–9 p.m.

Trips can be scheduled one to 14 days in advance.


$4.00 - ADA Trips
$65.00 – ADA Monthly Pass
$50.00 – Phoenix Dial-a-Ride 20 ticket book
$31.50 – Phoenix Dial-a-Ride 10 ticket book

Cash and Regional Dial-a-Ride tickets also accepted.

Transfer Policy

To/From Other Dial-a-Ride Providers:

Transfers to Glendale and East Valley Dial-a-Ride and Paradise Valley ADA Service can be coordinated. ADA passengers pay a flat-rate fare to the Dial-a-Ride provider serving the area where their trip begins; they are not required to pay additional fares or charges when transferring to another Dial-a-Ride provider.

Alternative Transportation Programs

The City of Phoenix provides alternative transportation for people with disabilities and senior citizens through its taxicab subsidy programs. Taxicab programs allow more flexibility for passengers, allowing them to plan trips based on their schedule.

Visit the City of Phoenix Transit Services page at