FY11 Service Changes

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Service reductions to occur July 26


METRO light rail will undergo service changes in fiscal year 2010-2011 as an unfortunate result of the slow economy and substantial decrease in sales tax collections that support public services like transit.  Specifically, on Monday, July 26, the service reductions will take effect in conjunction with other Valley transit service changes.

After an extensive public process allowing METRO staff and Board to understand customer priorities, changes will be made to the peak frequency, peak hours and grow the number of transit holidays.  These changes were decided upon in an effort to affect the least amount of riders and following an internal cost-cutting process.

The service changes will be as follows:

• Presently, METRO runs 10-minute peak service from 6 a.m. to 7 p.m. on weekdays.  Come July 26, METRO will run every 12 minutes from 7:30 a.m. to 6:30 p.m.; all other times of the weekday, trains will run every 20 minutes. METRO will continue to begin and end at the same times of day; total service hours and weekend schedule will not be impacted.

• Light rail and bus will also consider five additional holidays – Christmas Eve, day after Thanksgiving, Martin Luther King, Jr. Day, Presidents Day and Veterans Day – as transit holidays whereby trains and buses run on their Sunday schedules.  Trains run every 20 minutes on Sundays/holidays.

Changes to the METRO operations budget are necessary to address a decline in sales tax revenue. Sales tax revenue is the largest funding source for transit service Valleywide; fare revenue supports the balance of operating costs at approximately 25 percent.  While METRO ridership continues to grow, riders’ fare revenue contribution cannot keep up with the sharp drop in sales tax collections. 

Many bus routes Valleywide will also undergo service changes on July 26, 2010.  For details on these changes, visit http://www.valleymetro.org/service_changes/.

For more information, please call Customer Service at 602-253-5000 or email .(JavaScript must be enabled to view this email address).