- Planning Your Trip
- Paying Your Fare
- Getting On Board
- Need Help?
For best results, login to the Customer Assistance System below to offer a commendation, make a suggestion or file a complaint.
If this is your first time, click on the “Register Here” link below to create a new account. If you already have an account, type in your username (email) and password in the appropriate boxes below to log in.
Regular business hours:
5 a.m. - 10 p.m. Monday through Friday
6 a.m. - 8 p.m. Saturdays
8 a.m. - 5 p.m. Sundays and the following designated holidays:
Call Center is closed on the following holidays:
101 North 1st Avenue, Suite 1300 | Phoenix, AZ 85003