- Planning Your Trip
- Paying Your Fare
- Getting On Board
- Need Help?
For best results, login to the Customer Assistance System below to offer a commendation. make a suggestion, or file a complaint.
If this is your first time, click on the “Register Here” link below to create a new account. If you already have an account, type in your username (email) and password in the appropriate boxes below to log in.
The call center is open 6 AM to 8 PM Monday through Friday, 7 AM to 7 PM Saturdays, 8 AM to 5 PM Sundays and designated holidays
The Call Center is closed on the following holidays:
101 North 1st Avenue, Suite 1300 | Phoenix, AZ 85003