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The NextRide electronic service provides quick access to next bus and train schedule information. All you need is a phone or access to the Internet, your route number and your STOP# (located at every bus stop and light rail station).
Valley Metro bus and train vehicles are equipped with GPS technology allowing you to access real-time scheduled arrival times. Each bus stop and light rail station around the Valley will be labeled with a unique STOP# over the next 6 months.
To find the STOP# of your location, look for the five digit number posted on the bus stop sign, shelter or light rail station at your location. (Find the number circled in red within the image to the right.)
Each Valley Metro bus stop and light rail station has a unique five digit STOP# that allows us to retrieve the next three estimated arrival times for any stop in the system.
Each stop and station has a sign with a five digit STOP#. These signs are located either on the bus shelter or on the same pole as the bus stop sign – some are placed on the reverse side of the bus stop sign. They are also located near the entryway of light rail stations and also on the station map. See the image to the right for an example.
If you call (602) 253-5000, the Interactive Voice Response system will ask you which bus route you want to take and it will give you the next three estimated arrival times for that route. The system will also give you the option to receive additional times for bus routes that serve that stop. If you use the SMS text feature, you will receive the times for each route that serves the stop you are at.
If you call 1-15 minutes before the scheduled arrival time, real-time departure times are supplied. If you call between 16 - 90 minutes in advance, scheduled times are supplied.
Valley Metro does not charge a fee to use the NextRide service; however, normal text messaging rates or package deductions may apply if you use the SMS text feature. Check your mobile phone carrier for text message details of your plan.
Customer service agents are available to assist you during business hours at (602) 253-5000. Say “operator” to be directed to a live agent.