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Fri, Oct 22, 2010

Bus and Light Rail Surveys Continue

Phoenix, AZ (Oct. 22, 2010)  Starting the first week of November passengers will be asked to provide basic travel information while on board the bus, light rail, or at transit stops. Valley Metro conducts the Origin and Destination Survey in an effort to help guide the regional agency in the planning of routes and service levels. A similar survey was conducted in 2007 just prior to the start-up of light rail service.

Findings from the 2007 survey include:

  • About half of all transit riders do not own a vehicle.
  • Almost three in four riders belong to households earning less than $35,000
  • Two out of every three riders are employed
  • Riders are primarily 25 to 54 years of age; young riders that range from 18-24 form the second largest group
  • More than three-fourths of the riders walk to meet the bus
  • Almost one-third of riders report they could not make the trip in the absence of transit service.

“The 2010 transit survey findings should provide us with interesting data since it will incorporate a new service and completely new riders with the inception of METRO light rail service in 2008,” said David Boggs, executive director for Valley Metro RPTA. There will be 10,000 bus rider and 4,000 METRO light rail rider surveys gathered.

Authorized surveyors can be verified by their light blue vest and an identification badge with a Valley Metro logo.  Riders will be asked questions about how they got to the bus or light rail, the location they boarded, where they are going, and how they typically get transit information. All questions, which range from the current trip they are on to age and household income, will assist in planning future transit services and the survey is required to receive federal funding.

Surveying of passengers, in both English and Spanish, will occur on Tuesdays, Wednesdays and Thursdays and should be completed by January 31, 2011. Riders turning in an accurate, completed survey will be automatically entered into a drawing for prizes, free monthly transit passes and gift certificates.

Valley Metro RPTA provides eco-friendly public transit options to residents of greater Phoenix and Maricopa County, including a clean-fuel bus fleet, low-emissions light rail, a bio-diesel Dial-a-Ride fleet, online carpool matching and bus trip mapping, bicycle safety and telework assistance. Funding is provided by local and federal revenues. A board of 16 governments sets the policy direction for the agency and works to improve and regionalize the public transit system.

All service and projects funded by the Proposition 400 Regional Transportation Plan funds approved by Maricopa County voters in November 2004.

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Need More Information?

Contact Valley Metro Customer Service at
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