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Fri, Aug 29, 2014

Lowering Height of 62 Light Rail Fare Vending Machines

PHOENIX, AZ – Purchasing fares along the Valley Metro Rail line is becoming easier for many riders. With the lowering of 62 fare vending machines over the next three years, Valley Metro and the city of Phoenix are helping improve accessibility for everyone. The adaptation was prompted by Phoenix Councilmember Kate Gallego after a local veteran in a mobility device asked her for assistance in purchasing a transit pass.

“I’m proud that we are creating improved accessibility along the light rail line for all people with disabilities, including our veterans who rely on public transit who helped me to understand their challenges,” said Phoenix Councilmember Kate Gallego. “Making our system as accessible as possible isn’t just good for our passengers, it’s the right thing to do.”

While the fare vending machines along the 20-mile line meet height requirements required by the Americans with Disabilities Act, it was determined that lowering the pedestals under the machines would help all riders with purchasing fares. One fare vending machine at each station entryway will be lowered for a total of 62 machines. On future extensions, the lower pedestal will also be used.

“As a longtime advocate for public transit, I regularly hear how much the light rail system means for our residents with disabilities. They appreciate its ease of use, and by making today’s changes we’re making an already good system even better,” said Valley Metro Rail Vice Chair, Phoenix Councilmember Thelda Williams.

From left: Ted Vogt, director, Arizona Director of Veterans Affairs; Arizona State Veterans Home resident, Sgt. Master John Bradley; Valley Metro Rail Vice Chair, Phoenix Councilmember Thelda Williams; and Phoenix Councilmember Kate Gallego


At the Central/Indian School station, fare vending machine at right is lowered by six inches.

About Valley Metro: Valley Metro provides eco-friendly public transit options to residents of greater Phoenix and Maricopa County including the planning and operations of a regional bus system and the development and operations of light rail. In Fiscal Year 2013, total ridership for the system was 73.4 million passengers, which set a new record for bus and light rail boardings. The first 20 miles of light rail opened December 2008. Seven light rail extensions are planned or are under construction that will create a 60-mile system by 2034. Valley Metro also offers transit options including alternative transportation programs for seniors and people with disabilities, commuter vanpools, online carpool matching, bus trip mapping, bicycle safety and telework assistance. Two Boards of Directors set the policy direction for the agency with the intent of advancing the regional public transit system. Get the latest news by following us on Facebook and Twitter or visiting

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