Providing Public Transportation
Alternatives for the Greater
Phoenix Metro Area

Press Releases

Thu, Jun 23, 2016

Dial-a-Ride Plan Receives MAG Regional Partnership Award

PHOENIX, AZ – On Wednesday, June 22, 2016, Valley Metro, and its member partners, were honored at the Maricopa Association of Governments (MAG) Desert Peaks Awards ceremony receiving honors for Regional Partnership. This award recognizes two or more MAG member agencies that have demonstrated a commitment to regionalism through cooperative efforts.

The Regional Paratransit Plan Update nomination featured 14 recommendations that were approved by the Valley Metro Board of Directors in April.  Dial-a-Ride currently operates as five separate programs across the region. Beginning on July 1, transfers between service providers will be eliminated allowing enhanced travel for seniors and people with disabilities.

Regional Partnership Award

“A regional Dial-a-Ride trip with seamless, timely service has been the wish of the paratransit community for a long time,” said Valley Metro RPTA Chair and Avondale Councilmember Jim McDonald. “The 18-month plan update is a testament to the collaboration of the Technical Working Group members and our stakeholders.”

In addition to eliminating transfers, improvements include a dependable, region-wide approach to serving ADA eligible visitors, a more consistent approach for measuring on-time performance, and more well-defined policies for the level of assistance drivers are able to provide with child car seats and packages. To learn about Regional Paratransit Plan enhancements, visit

About Valley Metro:Valley Metro provides eco-friendly public transit options to residents of greater Phoenix and Maricopa County including the planning and operations of a regional bus system and the development and operations of 26 miles of light rail. In Fiscal Year 2015, total ridership for the system was 73 million passengers. Seven high capacity extensions are planned or are under construction that will create a 66-mile system by 2034. Valley Metro also offers transit options including alternative transportation programs for seniors and people with disabilities, commuter vanpools, online carpool matching, bus trip mapping, bicycle safety and telework assistance. Two Boards of Directors set the policy direction for the agency with the intent of advancing the regional public transit system. Get the latest news by following us on Facebook and Twitter or visiting


Back to Press Release Listing