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Press Releases

Mon, Jun 18, 2012

East Valley Dial-a-Ride Service Change

Phoenix, AZ Beginning on July 1, East Valley Dial-a-Ride (EVDAR) service features a new, wider array of vehicles allowing a more custom fit to the travel requests made by EVDAR passengers. Service will be provided in Discount Cab vehicles and other providers depending upon the need of each passenger. Those providers include: the MARC Center, DMTS-Dependable Medical Transport Service, QTS-Quality Transport Services, PHX EI Transportation, Dunn Transportation, Hope Medical and NetCor. The transition to the new vehicles has been evolving over the past few months and becomes complete on July 1.

“Our passengers will find comfort knowing that their service will continue to serve their unique travel needs in a safe and timely manner,” said Arleen Schenck, Valley Metro Mobility Services.

All providers and drivers are required to follow the same federal standards as required by any public transportation provider. In addition to strict safety requirements, the new EVDAR provides:

• Customized and flexible service—a reservationist will discuss specific needs of the passenger and matching the appropriate vehicle.

• More direct route service—fewer shared rides for passengers who need or prefer to go directly to their destination.

• Door-to-door service—All drivers will continue to meet you at your door for assistance getting to the vehicle.

Valley residents who can access EVDAR include: Persons who are ADA certified, other persons
with disabilities (Chandler, Scottsdale and Tempe only), and senior citizens age 65 and over (Chandler, Scottsdale and Tempe only).

ADA trips must be scheduled one to 14 days in advance by calling (480) 633-0101. All ADA
trips are $3.50 each way. Non-ADA/Demand trips must be scheduled one to three days in advance and fares are $1.00 to board and $.50 for each additional zone.

East Valley Dial-a-Ride allows passengers to travel between Chandler, Gilbert, Mesa, Scottsdale and Tempe without having to transfer when crossing city and town borders. For more information about all Valley Metro services, go to or call (602) 253-5000.

Valley Metro RPTA provides eco-friendly public transit options to residents of greater Phoenix and Maricopa County, including a clean-fuel bus fleet, low-emissions light rail, commuter vanpools, online carpool matching, bus trip mapping, bicycle safety and telework assistance. Funding is provided by local and federal revenues. A board of 16 governments sets the policy direction for the agency and works to improve and regionalize the public transit system. All service and projects funded by the Proposition 400 Regional Transportation Plan funds approved by Maricopa County voters in November 2004.


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