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Press Releases

Thu, Jun 17, 2010

New Mobility Center Approved

Phoenix, AZ (June 18, 2010)  As a part of the overall strategy to develop a regional paratransit system in the Valley for passengers that are eligible under the Americans with Disabilities Act (ADA), the Valley Metro Board unanimously approved a new site to conduct in-person interviews and functional assessments for the ADA paratransit eligibility program.

The new facility, located at 4600 E. Washington, fully met the criteria requiring a central location, close proximity to light rail and bus service, and easy access to freeways.

The process to better regionalize ADA paratransit from the existing eight systems began in 2006 with the Regional Paratransit Study. One of the initial elements of the study is to develop an in-person eligibility determination process for the ADA paratransit service. The new facility will be equipped to handle in-person interviews and as-needed testing of individuals in real-life settings, such as street crossings and a streetscape that includes ramps and various surfaces. It is estimated that the new Mobility Center will be fully operational in January 2011 and will manage about 350 eligibility applications per month.

In addition to housing the ADA eligibility program, the Mobility Center will serve as a resource for customers with special mobility needs to access other transportation programs that may meet their needs.

In a separate action taken by the Board, the Regional Public Transportation Authority will relocate from their existing office site to 101 N. 1st Avenue, which is the current location of METRO light rail. This move will allow the agencies to work in an environment that fosters a more coordinated planning and operational effort.


Valley Metro/RPTA provides eco-friendly public transit options to residents of greater Phoenix and Maricopa County, including a clean-fuel bus fleet, low-emissions light rail,  a bio-diesel Dial-a-Ride fleet, online carpool matching and bus trip mapping, and bicycle and telework assistance. Funding is provided by local, state and federal revenues; and administered by a board of 16 governments working to improve and regionalize the public transit system.

All service and projects funded by the Proposition 400 Regional Transportation Plan funds approved by Maricopa County voters in November 2004.

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