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Tue, Aug 27, 2013

New Non-ADA Fares for Dial-a-Ride

PHOENIX, AZ – Passengers who utilize the non-ADA (Americans with Disabilities Act) Dial-a-Ride service are encouraged to attend an open house to learn more about a Non-ADA fare change effective Tuesday, October 1.

Non-ADA Dial-a-Ride is a door-to-door mobility service for seniors (65 years or older) and passengers with disabilities who do not qualify for ADA service. Non-ADA Dial-a-Ride service travels in Chandler, Scottsdale and Tempe. The service operates in taxi cabs and is a partnership between Valley Metro and Discount Cab.

On October 1, the non-ADA Dial-a-Ride base fare, for five miles of travel, will increase from $1.00 to $2.50. Beyond a five-mile base trip, a fee per mile will also be added, eliminating previous zone charges. For trips between six and 15 miles, there is a fee of $.50 per mile. For trips of 16 or more miles, the fee is $1.00 per mile.

On July 1, 2014 the non-ADA Dial-a-Ride base fare will increase to $4.00 aligning it with the current ADA Dial-a-Ride service.

In addition to the fare change, a new reservation policy will take effect on October 1. The non-ADA service becomes available for same-day trips only; no advance reservations will be accepted.

About Valley Metro: Valley Metro provides eco-friendly public transit options to residents of greater Phoenix and Maricopa County including the planning and operations of a regional bus system and the development and operations of light rail. In calendar year 2012, total ridership for the system was 72.5 million passengers—an increase of 3.8 percent over 2011. The first 20 miles of light rail opened December 2008. Six light rail extensions are planned or under construction that will create a 57-mile system by 2032. Valley Metro also offers transit options including commuter vanpools, online carpool matching, bus trip mapping, bicycle safety and telework assistance. Two Boards of Directors set the policy direction for the agency with the intent of advancing the regional public transit system. Get the latest news by following us on Facebook and Twitter or visiting

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