Providing Public Transportation
Alternatives for the Greater
Phoenix Metro Area

Press Releases

Tue, Oct 24, 2017

Paratransit Software Change Oct. 28

On Saturday, Oct. 28, Valley Metro will transition to a new paratransit scheduling software. This change will result in improved service; however, during the transition, customers could experience longer call times when making reservations, as well as different trip routing. Valley Metro and service provider, Transdev, expect any issues to be short-lived and resolved quickly.

Once the software transition is complete, customers can expect more efficient trip routing and improved on-time performance.

For additional questions or concerns, please contact Valley Metro Paratransit at 602.716.2200.

Paratransit vehicle

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