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Tue, Oct 25, 2016

Phoenix Expands Bus & Dial-a-Ride Service

Oct. 24, 2016 marked the first day of the city of Phoenix’s historic bus service improvements, and the occasion was launched with rider appreciation events around the city throughout the morning, culminating in a public kickoff at Central Station in downtown Phoenix.

The $17 million service improvements include adding three hours of daily service to Phoenix local bus service and Dial-a-Ride, as well as increasing local frequency to off-peak and weekend routes to 30 minutes or less.

These were two of the key elements Phoenix residents asked for when the Phoenix Transportation 2050 plan was developed in 2015.

“You spoke, we listened. We are here this morning to show our appreciation to the tens of thousands of residents who use transit system to get to work, get to school and important appointments throughout the city,” Mayor Greg Stanton told the gathered crowd at Phoenix Central Station. “Beginning today your options are about to get a lot better. Thanks to the voters of Phoenix, riders will be able to pick up buses an hour earlier in the morning and two hours later at night. This is a huge boost for our workforce, our economy, for our environment.”

To help support those members of the workforce that work second and third shifts, such as hospitals, call centers and manufacturing, the new local bus and Dial-a-Ride hours are now 4 a.m. to midnight Monday through Friday, and 5 a.m. to 10 p.m. Saturday and Sunday.

“I am so excited because this is something this Valley has needed for so long, a truly good transportation system that connects buses, light rail and Dial-a-Ride,” said Councilwoman Thelda Williams, who also serves as the chair of the Valley Metro RPTA Board of Directors. Williams also thanked the city’s three transit service providers for hiring over 200 new employees to meet the new service demands.

Later bus and Dial-a-Ride hours continue to be one of the top requested improvements Phoenix and our transit partner Valley Metro hear from the public. From going to events, or getting to and from work, the later hours will open new avenues for Phoenix riders.

“As a volunteer one of the problems I’ve always had is I would feel like Cinderella, because I would spend time organizing events, but I would have to leave early because of bus service hours, but now with this expanded service it is going to allow me to come down and enjoy the visits I have helped organize,” said daily transit user Monika Woolsey, who has not owned a car in eight years.

The new hours are just as important to Dial-a-Ride users.

“I had to give up driving 28 years ago because I lost my sight and I thought I was going to be doomed because I wouldn’t be able to work to support myself if I can’t drive, but luckily there was Dial-a-Ride and bus service,” said Mark Hamblin. “The improvement in Dial-a-Ride service will give me more options to stay out later, it will help me with my quality of life.”

Today is just the start to the improvements T2050 brings to the Phoenix transit system. In April, Phoenix has proposed to add more service hours to Friday, Saturday and Sunday to match light rail hours seven days a week.

About the Phoenix Public Transit Department: The Phoenix Public Transit Department provides Phoenix residents a variety of transit options and is the largest member of the Valley Metro regional transit system. Services range from local and commuter buses to alternative transportation for senior citizens and special needs. The city of Phoenix funds transit, and other transportation improvements, through Transportation 2050 (T2050) - a local sales tax approved by Phoenix voters in 2015 – as well as county and federal funds. T2050 allows for enhanced bus service, transit-related technology improvements and fare media upgrades under the leadership of the Citizens Transportation Commission. Visit us at phoenix.gov/publictransit or follow us on Twitter for the latest news.




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