Providing Public Transportation
Alternatives for the Greater
Phoenix Metro Area

Press Releases

Sat, Oct 20, 2012

Public Asked to Provide Feedback on Possible Fare Change

Phoenix, AZ (Oct. 2, 2012) Valley Metro is hosting a series of public events this fall to encourage feedback on potential transit fare changes that could take effect March 1, 2013. The proposal includes a $.25 increase for a 1-Ride fare on local bus/LINK/light rail and a $.50 increase for a 1-Ride fare on Express/RAPID. The new fare structure allows Express/RAPID riders to more equitably share in the cost of operations.

In addition to the potential transit fare change, a new 15-day pass is proposed for local bus/LINK/light rail and the 3-day pass could be discontinued.

Valley Metro is asking the public to give input by providing several opportunities to learn more about the fare change and offer feedback. Options to offer input include open houses, a public hearing, fare change webinar, social media conversation and in-person surveys. Public feedback will be accepted through Saturday, November 3. Details are also available at or by calling 602.253.5000.

Open Houses: A presentation is not provided, however staff and materials are on hand to share information and collect comments.  Persons needing disability accommodations should contact Valley Metro at 602.262.7433 or by email at

October 22, 2012, 6 – 7:30 p.m.
Tempe Transportation Center, Don Cassano Room
200 E. Fifth St., Tempe

October 23, 2012, 6 – 7:30 p.m.
Cesar Chavez Library
3635 W. Baseline Rd., Laveen

October 23, 2012, 6 – 7:30 p.m.
City of Chandler, Council Chambers
88 E. Chicago St., Chandler

October 24, 2012, 12 – 1:30 p.m.
Valley Metro, Board Room
101 N. 1st Ave., Phoenix

October 24, 2012, 6 – 7:30 p.m.
Cholla Library, Multipurpose Room
10050 Metro Pkwy., Phoenix

October 24, 2012, 6 – 7:30 p.m.
City of Glendale, Council Chambers
5850 W. Glendale Ave., Glendale

October 25, 2012, 6 – 7:30 p.m.
City of Mesa, Utility Conference Room
640 N. Mesa Dr., Mesa

October 25, 2012, 6 – 7:30 p.m.
Arcadia High School, Conference Center
4703 E. Indian School Rd., Phoenix

October 27, 2012, 10 – 11:30 a.m.
Granite Reef Senior Center, Room 01
1700 N. Granite Reef Rd., Scottsdale

October 29, 2012, 6 – 7:30 p.m.
Pecos Community Center, Multipurpose Room
17010 S. 48th St., Phoenix

October 30, 2012, 5:30 – 7 p.m.
Desert Sage Library, Multipurpose Room
7602 W. Encanto Blvd., Phoenix

Public hearing: The public hearing is a formal meeting that includes a presentation, spoken comments and stenographer to capture all comments. Persons needing disability accommodations should contact Valley Metro at 602.262.7433 or by email at

November 1, 2012, 5 – 7:30 p.m.
Valley Metro Board Room
101 N. 1st Ave., Phoenix

October 23, 2012, 10 a.m. – 11 a.m.
Listen to a presentation and staff will respond to your questions.
Register at:

Tweet Chat
October 29, 2012, 11 a.m. – 12 p.m.
Using #vmfares, learn more about the proposed fare adjustment and ask questions of @ValleyMetroRPTA

In-person surveys
Staff will conduct surveys at various locations throughout the Valley to receive additional feedback on the fare change.

Online survey
Go to the website,, to complete an online comment card in English or Spanish.

Email Valley Metro
For questions or additional information, email us at or call Customer Service at 602.253.5000.

More about the fare change proposal:

In November 2011, fare change public meetings were held to receive input on a $.25 increase to the 1-Ride fare for local bus/LINK/light rail and Express/RAPID.

With every fare increase proposal, a federally-required analysis must be conducted to ensure that all riders continue to have equal access and pay equally for transit service. With the originally proposed $.25 increase to the Express/RAPID 1-Ride fare, riders would be paying less for the cost to operate service than local bus/LINK/light rail riders. To provide equity among all fare paying passengers, the proposed fare increase now includes a change to the Express/RAPID 1-Ride fare from $.25 to $.50, an additional $.25 from the proposal in November 2011.

Fare increases are necessary to preserve service. As the cost of transit operations continues to rise, fare revenue must keep pace. regular adjustments are required to keep service on the street and balance revenue with cost of operations.

About Valley Metro: Valley Metro provides eco-friendly public transit options to residents of greater Phoenix and Maricopa County, including a clean-fuel bus fleet, low-emissions light rail, commuter vanpools, online carpool matching, bus trip mapping, bicycle safety and telework assistance. Funding is provided by local and federal revenues. A board of 16 governments sets the policy direction for the agency and works to improve and regionalize the public transit system. Get the latest news by following us on Facebook and Twitter.# # #

Need More Information?

Contact Valley Metro Customer Service at
.(JavaScript must be enabled to view this email address)

Back to Press Release Listing