Providing Public Transportation
Alternatives for the Greater
Phoenix Metro Area

Press Releases

Tue, Mar 26, 2013

Rider Surveys at Transit Locations

Transit riders, car/vanpoolers and cyclists are being asked to give Valley Metro survey teams information about their transit and park-and-ride experiences. Two separate surveys are taking place at locations throughout the Valley to help the transit agency better understand transit usage and gain information for longer term development of transit and rideshare facilities. All survey personnel can be identified by a Valley Metro badge or a letter indicating that they are working on behalf of Valley Metro. 

Rider Satisfaction Survey—March 25-April 30

Transit riders on bus and light rail will be asked questions about their transit usage, system satisfaction and how they get transit information with a brief in-person survey at transit locations including transit centers and light rail stations at Central/Camelback and University/Rural. Passengers can also respond by going online to take the Rider Satisfaction Survey by clicking here.

Park-and-Ride Survey—April 1-mid-May

Park-and-ride users can give their input on usage, destination and what types of amenities are important by responding to surveys that will be distributed in April through mid-May. The surveys will be conducted at more than 30 locations including transit centers and locations along Valley Metro light rail.

Both surveys are available in Spanish. Findings from the research will be available this fall at

For more information, call 602.262.7433 or email at

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