Providing Public Transportation
Alternatives for the Greater
Phoenix Metro Area

Passenger Safety

Bookmark image: Remember to think, stop, look and listen.pedestrians
Valley Metro wants you to arrive safely. Please remember these safety tips when around buses and light rail trains.

Walk Safely

  • Cross streets at crosswalks and obey the signals.
  • Look both ways before crossing the tracks by car, bike or on foot.
  • Stay alert and be aware of your surroundings.
  • Tracks are for Trains! Cross tracks only in designated areas.
  • Never run after or next to a moving bus or train.
  • Do not cross in front of the bus or train.
  • Slow down. Most slips, trips and falls occur when someone is in a rush.
  • Pay attention. A train may travel on any track at any time.
  • Light rail is quiet. Look for flashing headlights and listen for warning bells and horns.
  • Don’t be distracted by mobile phones and audio devices.
  • Skateboarding, rollerblading or biking on the tracks or on light rail platforms is not permitted.

Ride Safely

  • Be visible at transit stops.
  • At the bus stop wait away from the curb and traffic.
  • At the station platform, stand away from the textured strip that is along the edge. Adults should hold the hands of small children at all times.
  • Allow other passengers to exit the train before boarding and do not lean against the doors once inside.
  • Watch your step when boarding. Hold on to the handrail when entering and exiting the bus.
  • The doors on the train are open for a very short time. Be prepared to board and exit quickly.
  • If you drop something when exiting, leave it on the ground until the bus drives away.
  • Service animals are allowed and must be kept under control. Pets must be inside carrying cases.
  • Shoes and shirts are required to ride.
  • Smoking and eating are prohibited on Valley Metro vehicles.
  • Caustic and flammable materials are prohibited.
  • Rollerblades, skateboards and bicycles may not be used on Valley Metro vehicles.
  • Children seven years old and younger must be accompanied by a responsible person, which is defined as one who can directly supervise the child.

Stay Cool

  • Use caution in extreme weather conditions during the summer months and plan your trip accordingly.
  • Bring along a hat, water and an umbrella for protection against the elements.
  • Take advantage of shade but be sure to be visible at the bus stop or light rail station when the vehicle arrives.
  • Help keep the vehicles cool by boarding and exiting quickly.

Signs and Signals for Drivers

Many of the signals added to light rail intersections are commonly used signals. Others are simply there to make you aware. Please pay close attention to all traffic signals.

Transit Construction Safety

Light rail is expanding and more tracks are being built. For construction updates, please check Valley Metro’s Traffic Restrictions page and sign up for Construction Alerts.

Be alert - be safe. As construction continues, bus stops, sidewalks and driving lanes may move. Watch and follow signs that tell you where to walk, bicycle or drive. Stay outside orange cones and construction fences. Use crosswalks and follow traffic signals. Always be aware of your surroundings.