Providing Public Transportation
Alternatives for the Greater
Phoenix Metro Area

Pedestrian and Passenger Safety

Bookmark image: Remember to think, stop, look and listen.pedestrians
Valley Metro wants you to arrive safely. Please remember these safety tips when around buses and light rail trains.

Walk Safely

  • Cross streets at crosswalks and obey the signals.
  • Look both ways before crossing the tracks by car, bike or on foot.
  • Stay alert and be aware of your surroundings.
  • Tracks are for Trains! Cross tracks only in designated areas.
  • Never run after or next to a moving bus or train.
  • Do not cross in front of the bus or train.
  • Slow down. Most slips, trips and falls occur when someone is in a rush.
  • Pay attention. A train may travel on any track at any time.
  • Light rail is quiet. Look for flashing headlights and listen for warning bells and horns.
  • Don’t be distracted by mobile phones and audio devices.
  • Skateboarding, rollerblading or biking on the tracks or on light rail platforms is not permitted.

Ride Safely

  • Be visible at transit stops.
  • At the bus stop wait away from the curb and traffic.
  • At the station platform, stand away from the textured strip that is along the edge. Adults should hold the hands of small children at all times.
  • Allow other passengers to exit the train before boarding and do not lean against the doors once inside.
  • Watch your step when boarding.  Hold on to the handrail when entering and exiting the bus.
  • The doors on the train are open for a very short time. Be prepared to board and exit quickly.
  • If you drop something when exiting, leave it on the ground until the bus drives away.
  • Service animals are allowed and must be kept under control.  Pets must be inside carrying cases.
  • Shoes and shirts are required to ride.
  • Smoking and eating are prohibited on Valley Metro vehicles.
  • Caustic and flammable materials are prohibited.
  • Rollerblades, skateboards and bicycles may not be used on Valley Metro vehicles.
  • Children seven years old and younger must be accompanied by a responsible person, which is defined as one who can directly supervise the child.

Stay Cool

  • Use caution in extreme weather conditions during the summer months and plan your trip accordingly.
  • Bring along a hat, water and an umbrella for protection against the elements.
  • Take advantage of shade but be sure to be visible at the bus stop or light rail station when the vehicle arrives.
  • Help keep the vehicles cool by boarding and exiting quickly.
  • Other tips on keeping cool.