Providing Public Transportation
Alternatives for the Greater
Phoenix Metro Area

East Valley RideChoice Program

Seniors and persons with disabilities can travel to their favorite destinations by taxi using a reloadable fare card. This new and improved program replaces Coupons for Cabs and Dialysis Vouchers. To qualify, you must be 65 years of age or older or disabled, and you must reside in Chandler, Gilbert, Mesa or Tempe. There are two program options you may qualified for:

ridechoice cardThe RideChoice Fare Card allows customers to load value onto their card with a portion of the amount subsidized by the city of residence (see chart below for example of subsidy offered). Once approved, customers load money onto their RideChoice Fare Card and book their next trip with a participating taxi provider.
ridechoice table
To check your card balance or add value to your card, click on the “Add Value to Your Card Here” button below.

Add Value to Your Card Here*

ridechoice cardThe RideChoice Medical Trip Card provides dialysis patients with free rides to and from their home to the closest dialysis center. Depending on their city of residence, program participation may be limited.

How to Apply

Seniors or persons with a disability who live in Chandler, Gilbert, Mesa, or Tempe, can apply for the RideChoice program by clicking on the link below to download the application. Further instructions are provided on the application.

Download RideChoice Application

Mail completed applications to:
Valley Metro Mobility Center
4600 E. Washington, Suite 101
Phoenix, AZ 85034

List of current taxi providers

  • Yellow Cab (602) 454-7433
  • Apache Taxi (480) 804-1000
  • Clean Air Cab (480) 777-9777
  • Discount Cab (602) 200-2000
  • VIP Taxi (602) 300-3000
  • American Liberty Transport (480) 994-0163
  • Union Cab (480) 303-9999
  • Yoli Cab (480) 228-6361
  • Quick Service Livery (480) 252-4843

Contact Information

For questions about the RideChoice program, contact:
Valley Metro
(480) 962-7433
Monday through Friday, 8 AM to 5 PM. 

Customer Service

For card services and information about RideChoice contact customer service at 1-866-715-8960 Monday through Friday, 8 AM to 5 PM. Automated balance Information can be accessed 24 hours, seven days a week by calling 1-866-715-8960, option 1.

RideChoice Fare Card Payments

If you are a current RideChoice card customer you can add value to your RideChoice Fare Card by sending a check or money order payable to RideChoice Card.
Mail to:
RideChoice
1501 Sulgrave Avenue, Suite 200
Baltimore, MD 21209

To pay by credit card, click on the “Add Value to Your Card Here” button below.

Add Value to Your Card Here*

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