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For best results, login to the Customer Assistance System below to offer a commendation, make a suggestion or file a complaint.

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  • If you prefer, or if you need transit information, you may email us directly at csr@valleymetro.org.
  • You may also call us at (602) 253-5000 or TTY (602) 251-2039 for immediate assistance.
    The call center is open 6 AM to 8 PM Monday through Friday, 7 AM to 7 PM Saturdays, 8 AM to 5 PM Sundays and designated holidays

Valley Metro RPTA

101 North 1st Avenue, Suite 1100 | Phoenix, AZ 85003