Dial-a-Ride

Welcome to Valley Metro’s Dial-a-Ride Service

This section is designed to answer your questions about paratransit, a service complementing our regular fixed-route bus service. In it you will find a wealth of information, including who to call in case you need to know more.

Valley Metro is committed to providing service and transportation options for all citizens; Dial-a-Ride offers one more way to complete your journey. We hope you’ll continue to take advantage of all the services we offer.

Dial-a-Ride exists as different types of service depending upon the city or town where the service exists. For instance, there can be Dial-a-Ride service for seniors, persons with disabilities, and the general public. To find out what type of service exists in your area, call 602-253-5000.

NOTICE: Valley Metro fixed-route bus service is a great option for some Dial-a-Ride users. Why not see if the bus is going your way! For information on routes and schedules as well as trip-planning assistance, call Valley Metro at (602) 253-5000, TTY at (602) 261-8208, or PLAN YOUR BUS TRIP NOW!

ADA Certification

If you would like to become certified under the Americans with Disabilities Act (ADA), you can request an application from the Valley Metro ADA Certification Office at (602) 534-3157, TTY (602) 534-3159, or download the ADA Application for Persons with Disabilities in PDF format.

Maricopa County Special Transportation Services (STS)

As of June 30, 2009 Maricopa County Special Transportation Services (STS) will no longer be operational. Please refer to the Dial-a-Ride service in your city or town for alternative transportation or click HERE for more information.