About Valley Metro
Calendar
Phoenix Dial-a-Ride
NOTICE: Valley Metro fixed-route bus service is a great option for some Dial-a-Ride users. Why not see if the bus is going your way! For information on routes and schedules as well as trip-planning assistance, call Valley Metro at (602) 253-5000, TTY at (602) 251-2039, or PLAN YOUR BUS TRIP NOW!
Service area for Phoenix Dial-a-Ride
Click image to download .pdf
Reservations: (602) 253-4000
Toll Free: 1-800-775-7295
TTY Phone Service: (602) 258-9980
(Call this number only if you are using a text telephone machine.)
Phoenix Dial-a-Ride provides service seven days a week to persons who are certified paratransit eligible.
ADA Service Hours
Monday–Friday 5 a.m.–10 p.m.Saturdays, Sundays, and holidays* 5 a.m.–10 p.m. *New Year’s Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving, Day after Thanksgiving, Christmas Eve and Christmas Day.
Reservations Center (for ADA Service)
Seven days a week 8 a.m.–9 p.m.Trips can be scheduled one to 14 days in advance.
Fares
Fare |
One Way |
Monthly ADA Pass (Phoenix only) |
|---|---|---|
ADA Trips |
$3.50 |
$65.00 |
Transfer Policy
To/From Other Dial-a-Ride Providers:Transfers to Glendale and East Valley Dial-a-Ride and Paradise Valley ADA Service can be coordinated. ADA passengers pay a flat-rate fare to the Dial-a-Ride provider serving the area where their trip begins; they are not required to pay additional fares or charges when transferring to another Dial-a-Ride provider.