Providing Public Transportation
Alternatives for the Greater
Phoenix Metro Area

Organization

Introduction

Valley Metro remains committed to providing efficient and effective transit development planning and services to 16 Valley Metro member agencies and the Maricopa County region.

Executive Division

Responsible for overseeing agency-wide direction and oversight, managing the Boards process and working with member agencies to develop policy.

Communication and Marketing Division

Responsible for agency imaging and branding, passenger communications, community outreach, marketing and graphic design, media and public records requests, public relations and rideshare options.

Design and Construction Division

Responsible for design and construction management, project controls, quality management, facility public art and utilities.

Finance Division

Responsible for budget and operations financial controls, financial reporting, ridership reporting, general accounting and revenue generation.

Human Resources Division

Responsible for meeting the agency’s hiring needs, overseeing strategic planning, special projects and administrative services and staff functions.

Information Technology Division

Responsible for implementing technology initiatives within Valley Metro, including computer hardware, software, network architecture, database development and maintenance.

Legal Division

Responsible for legal support, contracts and procurement, and risk management.

Operations and Maintenance Division

Responsible for bus and rail operations and maintenance, and customer service.

Planning and Development Division

Responsible for corridor and facility planning, system and service changes, grant applications, on-board surveys, sustainability and system maps and accessibility services.

Safety and Security Division

Responsible for all safety and security programs for bus and rail transit including the agency’s emergency management planning, disaster response and business continuity planning..