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Valley Metro is committed to providing safe, efficient and reliable public transportation to 16 member agencies in Maricopa County. Valley Metro is organized by division to support a various set of customers ranging from transit riders, business stakeholders, local elected leaders and the broader community.
Scott Smith is the interim CEO of Valley Metro responsible for the operation, design and construction of an expanding regional transit network in metro Phoenix, Arizona. The Valley Metro system is a partnership of 15 municipalities and Maricopa County, offering bus, light rail, paratransit and vanpool services to more than 71 million riders annually.
Smith’s leadership is a continuation of his public service as former Mayor of Mesa and president of the U.S. Conference of Mayors, the only Arizona mayor to have served in this position. As Mayor, he strategically guided the 38th largest city in the U.S. to economic rebound between 2008 and 2014. He also has a wealth of experience in the private sector as a certified public accountant, lawyer and CEO of a regional homebuilding and development company. Last year, Smith served as a Resident Fellow in the Institute of Politics at Harvard University’s Kennedy School of Government.
Smith’s passion for public transportation stems from his belief that transportation infrastructure is critically important to the regional, state and national economy and to improving the quality of life for those who need and choose transit as their mobility option. His strong customer service approach keeps the organization focused on serving the interests of several customer groups, including riders, voters, the business community and city leadership.
Jyme Sue McLaren
Chief of Staff
Responsible for overseeing agency-wide direction and oversight, managing the Board process and working with member agencies to develop policy.
Responsible for legal support, contracts and procurement and risk management.
Director, Communication & Marketing
Responsible for agency imaging and branding, passenger communications, community outreach, marketing and graphic design, media and public records requests, public relations and rideshare options.
Director, Human Resources
Responsible for meeting the agency’s hiring needs, overseeing strategic planning, special projects and administrative services and staff functions.
Chief Technology Officer
Responsible for implementing technology initiatives within Valley Metro and for its customers, including computer hardware, software, network architecture, database development and maintenance.
Chief Operations Officer
Responsible for bus and rail operations and maintenance, including operation of local, express and circulator bus services, vehicle and facility maintenance and customer service.
Director, Capital and Service Development
Responsible for corridor and facility planning, system and service changes, grant applications, on-board surveys, sustainability and system maps, accessibility services, design and construction management, project controls, quality management, facility public art and utilities.
Director, Safety and Security
Responsible for all safety and security programs for bus and rail transit including the agency’s emergency management planning, disaster response and business continuity planning.