What is Travel Training?
Valley Metro works hard to make your travel experience using local bus routes and light rail a simple and smooth process. We understand that sometimes using the bus or light rail may seem confusing so we have taken our efforts a step further by providing free training for passengers with disabilities and seniors who need help navigating our transit system.
How Does It Work?
Qualified trainers work one-on-one with passengers and go over everything from planning trips to recognizing stops to understanding our fares.
How Can Travel Training Help?
- One-on-one training is free and does not affect your ADA certification.
- Please note that you do not need to be ADA certified to be eligible for Travel Training
- Training is simple for riders of all ages.
- Training helps you navigate local bus and light rail routes and saves you time and money.
Testimonials
How have our passengers liked using this service so far?
- “I’m so grateful for having this training. I probably wouldn’t have used the bus. Thank you so much."
--Diana, new transit rider - The best part of using public transportation and the training is proof of my independence.”
--Jon, new transit rider
Contact Information
- Valley Metro Travel Training
(602) 716-2108
traveltraining@valleymetro.org - Valley Metro Mobility Center
4600 E. Washington St.
Suite 102
Phoenix, AZ 85034