Lost & Found

We've all been there. You're wrapped up in your phone, a book, or a conversation during your commute on a bus or train, then you reach your destination, and afterwards you realize you've left something behind. Don't worry! With a little patience and some know-how, you stand a good chance of retrieving your lost item.

If you realize you just left it behind, you could try calling our customer service line at 602-253-5000. They just might be able to reach the train or bus operator to see if they can make a quick check at their next stop to see if your lost article is on board. It will help immensely if you provide the light rail car number or bus number you were just on.

Any article found on a light rail vehicle would be taken to Central Station at Van Buren Ave/Central Ave. Items found on a Phoenix-operated bus would be left with the city of Phoenix Public Trans, also out of the Central Station. This also applies to items left on buses serving the Phoenix area and RAPID, DASH, SMART and MARY circulators.

Central Station for lost and found
Central Station, where some lost property is located.

Items found on Glendale circulators GUS 1, GUS 2, and GUS 3 are held at 6210 W Myrtle, Bldg S, in Glendale.

Lost items in the East Valley can be picked up at 2050 W. Rio Salado Parkway in Tempe.

Local Route 251, Grand Avenue Limited, Avondale ZOOM Circulator, Express Routes 562, 563, 571, 573, 575. This would be Total Transit and they hold the items at 12815 N 39th Ave. in Phoenix.

For items lost on Scottsdale Trolleys: Miller Road Trolley, Downtown Trolley, Neighborhood Trolley, and the Camelback Trolley, go to 761 E. McKellips Dr in Scottsdale.

You can find the phone numbers and more information on lost and found by going to https://www.valleymetro.org/lost-found.

Dennise Metzger Operations Communications Specialist.
Dennise Metzger
Operations Communications Specialist
Denni is a Phoenix native, born at St. Joseph’s Hospital and graduated from Paradise Valley High School. Her first career was with the Phoenix Police Department as a Communications Operator (Radio Dispatcher/911 Operator). During her career she received numerous commendations. She received one of the highest honors from the Police Chief: the Police Chiefs Certificate of Recognition. She put several calls together that lead what appeared to be an accidental explosion into a murder investigation with the suspect being apprehended. She called her time there “an amazing sometimes very stressful and fascinating career”. In November 2018 she retired from Phoenix PD and started a second career with Valley Metro.