Notice of Claim
To present a claim to Valley Metro, please complete the attached form and file it as instructed. In order to be considered, all claims must comply with Arizona law (Arizona Revised Statutes Sec. 12-821.01). It is important that you provide all information requested on the claim form so that we may make a prompt, comprehensive, and fair evaluation of your claim. Failure to do so will result in the rejection of your claim. In addition to the information required on the claim form, you can facilitate the processing of your claim by including copies of medical bills and repair estimates of property damage.
Please note that each person filing a claim against Valley Metro must fill out a separate claim form. You may make a copy of the attached blank form for each person to complete.
Once we receive your completed claim form, we will investigate your claim to determine whether and to what extent, if any, Valley Metro may be liable. Valley Metro can pay only those claims for which Valley Metro is legally liable. Valley Metro does not respond to every claim. If you do not receive a response to your claim within sixty (60) days of your submission, you can assume that the claim has been denied.
Please be aware that you are legally responsible to minimize any loss, to protect property from further damage and to preserve potentially relevant evidence.
Please keep a copy of this form for your records.
If you have questions, please contact our office for assistance at (602) 495-8250. However, Valley Metro cannot give you any legal advice.
Instructions for filing your claim:
You may file your claim using one of the following methods:
- By physically delivering or mailing a copy of the claim form to:
Attention: Risk Management
101 N. 1st Avenue, Suite 1400
Phoenix, AZ 85003
- By emailing a copy of the claim form to: