Contact Valley Metro | Valley Metro
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  • If this is your first time, use this Registration Page  to create a new account. 
  • If you prefer, or if you need transit information, you may email us directly at
  • You may also call us at (602) 253-5000 or TTY (602) 251-2039 for immediate assistance.

Customer Service

Regular business hours:
6 a.m. - 8 p.m. Monday through Friday
7 a.m. - 7 p.m. Saturdays
8 a.m. - 5 p.m. Sundays and the following designated holidays:

  • Martin Luther King, Jr. Day
  • Presidents Day
  • Veterans Day
  • Day after Thanksgiving
  • Christmas Eve

Customer Service is closed on the following holidays:

  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas
  • New Year's