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Many Valley Metro resources are available to software developers, to promote the use of transit and information related to transit.

Requests for other information are handled on a one-by-one basis.

Check back to see when new resources become available.


Terms of Use

Welcome to the Valley Metro Developer Resources, valleymetro.org/developer (the “Service” or “Site”). By continuing use of the Service or accessing any materials on the Site, you agree to these Terms of Use (“Terms”), as they may be updated or modified by Valley Metro at any time in its discretion. If you do not agree to them, do not use the Site or download any material from it.

1. LINKING POLICY–NOT A PUBLIC FORUM

The Site is not a forum for public communication and debate, but a means for Valley Metro to provide information relating to Valley Metro data resources, programs, and projects to the public and its customers. All decisions as to the placement of links to external sites or pages from the Site will be made by Valley Metro in its sole discretion. Valley Metro permits links from other web sites in accordance with the following conditions:

  • The appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with Valley Metro’s name and trademarks or be displayed in any manner that is likely to cause confusion among the public or disparage or discredit Valley Metro;
  • The appearance, position and other attributes of the link may not create the false impression that an organization or entity is sponsored by, affiliated with or associated with Valley Metro or that views expressed on the website are those of Valley Metro. Valley Metro reserves the right to require that the linking website include notice stating that it is an unofficial web site and is not endorsed by, sponsored by or affiliated with Valley Metro and that any views expressed on the website are not those of Valley Metro; and
  • When selected by a user, the link must display the Site full-screen and not within a frame on the linking website.

2. NO GUARANTEED AVAILABILITY

Valley Metro reserves the right at any time and from time to time to modify or discontinue the Service (or any part thereof), temporarily or permanently, with or without notice to you. You agree that Valley Metro will not be liable to you for any modification, suspension or discontinuance of the Service.

3. TERMINATION OF SERVICE TO YOU

You agree that Valley Metro, in its sole discretion, may terminate your password, account (or any part thereof) or use of the Service, and remove and discard any content within the Service, for any reason, including, without limitation, our belief that you have violated or acted inconsistently with the letter or spirit of these Terms. You agree that any termination of your access to the Service under any provision of these Terms may occur without prior notice to you, and you also agree that Valley Metro will not be liable to you for any termination of your access to the Service.

4. RESTRICTIONS ON USE

All materials published on the Site, including, but not limited to, trademarks, service marks, maps, schedules, arrival information, fare information, photographs and illustrations (collectively, the “Content”), are the property of Valley Metro unless otherwise indicated. Third-party trademarks are the property of their respective owners. You may use the Content displayed on the Site. Use of Valley Metro’s web services Application Programming Interface (API) requires registration and is governed by additional terms. Any other use, including reproduction, modification, distribution, transmission, republication, display or performance, is strictly prohibited without the express written consent of Valley Metro.

5. WEB SERVICES API

This section governs your use of Valley Metro’s Web Services API (the “Data”). Valley Metro grants you a limited, revocable license to use, reproduce, and redistribute the Data in accordance with these terms. You must present the Data with the following legend, prominently displayed: “Route and arrival data provided by permission of Valley Metro” unless otherwise agreed by Valley Metro in writing. Other than displaying this legend, you are not authorized to make any use of any proprietary service marks of Valley Metro. The Data is provided to you “as is” and “as available” without any warranty of any kind, express or implied, including without limitation the implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.

6. COPYRIGHTS AND TRADEMARKS

All Content of this Site including content of the is the property of Valley Metro or its content suppliers, and is protected by United States and international copyright laws. The compilation of the Content on this Site is the exclusive property of Valley Metro, and is likewise protected by US and international copyright laws.

All trademarks, service marks and trade names (“Trademarks”) of Valley Metro used herein (including, but not limited to, Valley Metro, Valley Metro Rail, NextRide, and the Valley Metro logos (see below)) are trademarks or registered trademarks of Valley Metro and may not be used in any manner that is likely to cause confusion, or in any manner that disparages or discredits Valley Metro. The Valley Metro trademarks may not be used in connection with the products or services of others, except for the use of a text link or a Valley Metro web logo to link to this site, in accordance with these Terms and Valley Metro’s linking policy. All other trademarks not owned by Valley Metro that appear on this Site are the property of their respective owners.

7. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

YOU AGREE THAT THE SERVICE AND DATA ARE PROVIDED TO YOU “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. Valley Metro does not warrant that the Service or Data will be available at any given time, secure, accurate or free of error. You use the Service and Data at your own risk, and you assume the risk that the Service or Data may provide incorrect information to you or your workers, as well as the risk that any material downloaded by you from the Service may cause loss of data or damage to your computer system.

YOU UNDERSTAND AND AGREE THAT IN NO EVENT WILL VALLEY METRO BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES, EVEN IF VALLEY METRO IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS OR FOR ANY OTHER SPECIAL, CONSEQUENTIAL, EXEMPLARY OR INCIDENTAL DAMAGES, HOWEVER CAUSED, WHETHER BASED UPON CONTRACT, NEGLIGENCE, STRICT LIABILITY IN TORT, WARRANTY, OR ANY OTHER LEGAL THEORY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE OR DATA. THE PARTIES INTEND THAT THIS LIMITATION SHOULD APPLY EVEN IF IT CAUSES ANY WARRANTY TO FAIL OF ITS ESSENTIAL PURPOSE.

8. INDEMNITY

You agree to indemnify, defend and hold harmless Valley Metro and its officers, directors, and employees from and against all fines, suits, proceedings, claims, causes of action, demands, or liabilities of any kind or of any nature arising out of or in connection with your use of the Service or Data.

9. SEVERABILITY AND WAIVER

The invalidity of any term or provision of these Terms will not affect the validity of any other provision. Waiver by Valley Metro of strict performances of any provision of these Terms will not be a waiver of or prejudice Valley Metro’s right to require strict performance of the same provision in the future or of any other provision of these Terms.

10. ENTIRE AGREEMENT

These Terms constitute the entire agreement between the parties as to their subject matter, and there are no other conflicting terms, conditions or obligations between the parties relating to the use of the Service or Data.


Privacy Policy

Thank you for visiting the Valley Metro Developer Resources at valleymetro.org/developers (the “Site”) and reviewing our privacy policy. This privacy policy is effective as of April 1, 2012, and applies only to the Site. We designed it to assist you in understanding how we collect and use the personal information you provide to us, and to assist you in making informed decisions when using our Site. Valley Metro respects the privacy of your personal information. This privacy policy covers the following areas:

  • What information we collect through our Site;
  • How we use the information;
  • With whom we may share the information;
  • What choices you have about our collection, use and disclosure of the information;
  • What security procedures are in place to protect the loss, misuse or alteration of information under our control; and
  • How you can correct any inaccuracies in your information.
     

1. INFORMATION COLLECTION

Valley Metro collects information on the Site at two different stages. First, we use server logs to collect anonymous, aggregate information (such as browser type, ISP, IP address, referring/exit pages, platform type, date/time stamp, number of clicks) from all visitors to the Site. Our Site also uses a standard technology called “cookies” to collect information about how the Site is used. Information gathered through cookies may include the pages viewed and the amount of time spent at the Site. This type of information is typically not linked to any personally identifiable information and is used primarily in the aggregate to generate statistical reports about the use of our Site. Valley Metro does reserve the right to connect information collected through its server logs with other personally identifiable information.

Second, we require certain information when you use services available on the Site. For example, when you contact us by e-mail, we may collect your e-mail address and any other personal information you provide. When you register to use the Web Developer API Data, you must provide your name and a valid e-mail address. You may also provide your organizational affiliation, and you may choose to provide other information.

2. PERSONAL INFORMATION OF CHILDREN UNDER 13

Valley Metro complies with the requirements of the Childrens Online Privacy Protection Act (COPPA) and the FTC’s Rule interpreting COPPA (16 CFR § 512). The Site is not directed to children, and we do not knowingly collect any personally identifiable information on the Site from children under 13 years of age.

3. USE OF YOUR PERSONAL INFORMATION

Valley Metro does not sell, rent, or disclose personally identifiable information to any third party not affiliated with us, except for disclosure to service providers who may assist us in such areas as data storage, and in accordance with Paragraph 4 below. However, users should be aware that Valley Metro is a public agency and personal information provided to Valley Metro may be subject to disclosure in accordance with public records laws. Information in anonymous, aggregated form may be shared freely. Valley Metro will not use your personal information to send you unsolicited commercial offers. However, we may need to contact you for certain purposes, as for example in response to your inquiry, or with a message regarding the status of the Site or service.

4. DISCLOSURE OF PERSONAL INFORMATION AS REQUIRED BY LAW

We will disclose personal information when required by law, or if we have a good-faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us, (b) protect and defend our rights, or (c) protect the rights, property, and other interests of our users or others.

5. LINKS

The Site contains links to other sites. Valley Metro is not responsible for the privacy practices or content of these other sites. We encourage you to be aware when you leave our Site and to read the privacy statements and term/conditions of use for each and every site that collects personally identifiable information. This privacy statement applies solely to information collected by the Valley Metro Site.

6. SECURITY

We take reasonable precautions to protect your information. For example, we encrypt certain communications through our Site with 128-bit encryption, the industry standard for strong encryption. However, given the nature of the Internet and the fact that network security measures are not infallible, we cannot guarantee the security of your information.

7. CORRECTING, UPDATING, DELETING AND DEACTIVATING PERSONAL INFORMATION

If your information changes, you may contact us to correct, update or delete and deactivate our records.

8. NOTIFICATION OF CHANGES

Valley Metro may modify the terms of this privacy policy at any time by updating this posting. If this privacy policy changes materially so that we are going to use your personally identifiable information in a manner different from that stated at the time of collection, or if we make any material changes in our privacy practices that affect customer information already stored in our database, we will prominently post a notice on the main page and other pages to alert you about the change. You should check the Site periodically to remain informed of the latest version of the privacy policy.

9. CONTACT INFORMATION

If you have any questions about the security at our Site, you can send a message to csr@valleymetro.org.


Transit Definitions

Here are some commonly used transit terms used in Valley Metro’s data and their definitions:

Block

A collection of trips assigned to a vehicle for a day.

Direction

One of two possible directions of travel –this can be eastbound and westbound, inbound and outbound, clockwise and counterclockwise, etc, -- on a route.

Location ID

The unique number that identifies each bus stop and light rail station. Publicly this number is referred to as a StopID.

Pattern

A unique travel path through the street network to visit selected stops for one trip.

Route

A collection of ordered stops presented publicly as a "line" with a name (such as "0-Central") and represented internally as an integer.

Timepoint

One of several stops on each route that serves as a benchmark for whether a trip is running on time.

Trip

An iteration of a vehicle traveling along a given pattern.