Respect the Ride logo

Ride with respect

The new “Respect the Ride” Code of Conduct is aimed to bolster safety and security while creating a positive rider experience. It discourages disruptive behavior on the Valley’s 26-mile light rail line and empowers the transit agency to remove riders who engage in inappropriate or unsafe behavior.

“This code of conduct is focused on creating a safe and positive rider experience, while also discouraging disruptive, intrusive, unsafe or inappropriate behaviors in a public setting,” said Valley Metro Rail Board Chair and Mesa Councilmember Chris Glover. “Put simply, this new tool will allow us to crack down on bad behavior and enhance the rider experience.”

Valley Metro Rail Board Vice Chair, RPTA Board member and Phoenix Councilmember Thelda Williams said people “must ride with respect” as a way to support our community investment.

“By being proactive, we can set the tone for rider behavior going forward, especially as the system expands and new lines are added,” said Williams. “All fare-paying passengers have the right to enjoy a safe and comfortable ride.”

The new policy will be supported by simple, easy-to read signs and clearly marked enforcement areas to strengthen the message of passenger safety.

Sign with paid fare zone rules

Valley Metro CEO Scott Smith thanked the Valley Metro Boards of Directors for their steadfast leadership, vision and commitment to ensuring people have a safe, secure and pleasant ride on light rail.

“Light rail has a special place in our community, connecting people to life and driving our economy,” he said. “This day is very important as ‘Respect the Ride’ is a culmination of many months of hard work and collaboration.”

Visit valleymetro.org/respecttheride to view the entire code of conduct.