Rider in wheelchair getting ready to board Valley Metro Bus

Travel Training

Valley Metro does its best at making getting around on local bus routes and light rail a smooth process. But we take it a step further by providing free training for passengers with disabilities who need help navigating routes.

How Does It Work?

Qualified trainers work one-on-one with passengers and go over everything from planning trips to recognizing stops to understanding our fares. 

How Can Travel Training Help?

  • One-on-one training is free and does not affect your ADA certification.
  • Training is simple for riders of all ages.
  • Training helps you navigate local bus and light rail routes and saves you time and money.


How have our passengers liked using this service so far?

  • “I’m so grateful for having this training. I probably wouldn’t have used the bus. Thank you so much.” 

--Diana, new transit rider

  • The best part of using public transportation and the training is proof of my independence.”

--Jon, new transit rider

Training Team

Dana Simmons
(602) 716-2108

Brenda Kreitinger
(602) 716-2109

Valley Metro Mobility Center
4600 E. Washington St.
Suite 102
Phoenix, AZ 85034